Restaurant table reservation system Reservations, floor and kitchen in one flow.

You create your restaurant's floor plan in Rafla's easy-to-use editor. Add tables, set seat counts and numbers. Tables automatically color-code: green = available, yellow = being booked right now in real-time, red = booked. You can drag and drop tables to new positions, combine them, or remove from service. All changes update instantly across all devices.

When a customer books a table, the reservation appears immediately on the POS main screen and KDS reservation list. Staff sees the upcoming reservation time, table number, customer details and special requests. No need to check a separate calendar – everything in one place.

Yes! Rafla provides a white label booking form that you can embed on your own website or link directly to. The form is fully customizable to match your restaurant's brand. Customer selects date, time, party size and meal duration – system automatically books an appropriate table.

The smart suggestion algorithm automatically steps in. If the customer's chosen day is full, the system immediately shows the next available days. Customer doesn't have to guess – they see exactly when a table is available and can choose an alternative time.

Customer indicates their party size (e.g. 2, 4, 6 people) when booking. System automatically reserves an appropriately sized table – no big 8-person tables for 2-person groups. This maximizes table utilization and ensures large groups get the space they need.

You see in the morning how many bookings there are for e.g. 7pm. If you see 50 bookings, you know you need extra staff. If there are only 10 bookings, you can optimize shifts and save on costs. You can also forecast ingredient needs and avoid waste.

Rafla sends automatic SMS/email reminders to customers before their reservation (e.g. day before and 2h before). This significantly reduces no-show incidents.

Yes! Staff can add reservations directly from the system. You immediately see available tables on the floor plan, select a table, add customer details and the booking is complete. Quick and clear process.

Rafla prevents double bookings automatically. When a table is reserved for a specific time slot, the system won't allow booking it again at the same time. If a customer tries, the system suggests alternative times or tables.

Yes! If the situation changes (e.g. larger party than expected, table isn't available), you can move the reservation to a new table with one click. All customer details and history move automatically.

When a customer has arrived and is seated at their table, you can open the table in the POS system and add orders directly to it. Staff can see from the floor plan what each table has ordered, which greatly facilitates service and billing.

Yes! You have full access to customer data in the reservation system. Rafla stores customer profiles that you can use for building customer relationships.